FAQ

An eSIM, or embedded Subscriber Identity Module, is a virtual SIM card integrated into devices like smartphones and smartwatches. Unlike physical SIM cards, eSIMs are programmed remotely, enabling easy network switching and activation without needing physical swaps. They offer flexibility for changing carriers and plans, convenient international travel connectivity, and the management of multiple numbers on one device. While not universally supported, eSIM technology reduces the reliance on physical cards and simplifies the user experience by allowing remote provisioning of cellular services.

You have several choices, ranging from 2 GB up to 50 GB of data, each lasting for 30 days. This variety helps you select how much data you'll need based on your usage.

QR-код приходит на e-mail сразу после покупки. Установите eSIM до поездки, подключившись к Wi-Fi:

1. Откройте «Настройки» → «Сотовая связь» → «Добавить eSIM».
2. Нажмите «Использовать QR-код» и отсканируйте QR-код из письма. Если сканирование не работает, нажмите «Ввести данные вручную» и введите адрес SM-DP+ и код активации из того же письма.
3. Назовите новую линию, например «Поездка», и оставьте домашнюю SIM основной линией для звонков и SMS.
4. По прибытии выберите туристическую eSIM для сотовых данных и включите для неё роуминг данных.

Нужна помощь? Смотрите нашу инструкцию по установке на iPhone.

Пополнить тариф можно прямо на нашем сайте. Если по какой-то причине пополнение на сайте недоступно, напишите на support@etravelsim.com, указав номер заказа, и мы оперативно пополним ваш тариф. Наша поддержка всегда поможет с любыми вопросами о пополнении.

Чтобы проверить баланс, нажмите здесь.

или

- Перейдите в раздел «Аккаунт».

- Если вы уже зарегистрированы, войдите; если нет, создайте аккаунт с тем же e-mail, который использовали при покупке eSIM.

- На странице «Мой аккаунт» вы увидите список всех заказов.

- Нажмите «Посмотреть баланс» рядом с номером заказа.

ИЛИ

Напишите на support@etravelsim.com, указав номер заказа, и служба поддержки сообщит вам баланс.

Most smartphones from the last few years support eSIM: iPhone XR and newer (up to iPhone 18 Pro and iPhone Duo), Samsung Galaxy S20 and newer including the Z Fold and Z Flip foldables, Google Pixel 3 and newer (up to Pixel 11), and selected Motorola, OnePlus, Xiaomi and Sony models. Check your phone on our Does my phone support eSIM? page.

Yes, eSIMs can have phone numbers associated with them, just like a physical SIM. When you purchase an eSIM from eTravelSIM, you’ll get both data and voice services, depending on the plan.

No, an eSIM is assigned to a single device and cannot be transferred between an Apple Watch, iPad, and iPhone. You will need separate eSIMs for each device.

No, eSIM and physical SIMs are generally assigned different numbers. However, you can manage multiple numbers on your iPhone, including your physical SIM and eSIM, for different purposes like personal and work.

No, you cannot use an eSIM on a carrier-locked iPhone. The phone must be unlocked to switch between different carriers using an eSIM, including eTravelSIM’s USA eSIM.

To activate an eSIM on your iPhone SE, simply follow these steps:

1. Open Settings and tap on “Cellular” or “Mobile Data.”
2. Tap “Add Cellular Plan.”
3. Scan the eSIM QR code provided by eTravelSIM or enter the details manually.
4. Choose your eSIM as the default line for data or calls.
5. Your eSIM will be activated and ready to use.

For more details, visit our USA eSIM product page.

The speed of an eSIM and a physical SIM depends on the network coverage and plan. eSIMs provide the same speeds as physical SIMs, but they offer more flexibility in switching between networks without changing cards.

Every iPhone from XR and XS (2018) onwards supports eSIM, including the latest iPhone 17e, iPhone Air, iPhone 18 Pro and iPhone Duo. iPhone X and older models do not. See the full list on our compatible iPhones page.

To enable the eSIM on a Galaxy S20+, go to “Connections” in your settings, select “SIM card manager,” and add your eSIM by scanning the QR code or entering the details manually.

To switch back to a physical SIM card, you’ll need to deactivate the eSIM on your phone and insert a physical SIM. Your carrier will assist you with any number transfers if required.

An eSIM data plan offers flexibility, convenience, and cost savings for travelers. With an eSIM from eTravelSIM, you can switch between carriers, avoid roaming charges, and enjoy seamless connectivity during your trips.

Using eSIM offers distinct advantages over relying on public Wi-Fi. Public Wi-Fi networks can be vulnerable to security breaches and data theft due to their open nature. In contrast, eSIM technology provides a more secure option using encrypted cellular networks. This encryption helps safeguard your data and communications from potential cyber threats. Furthermore, eSIM eliminates the risks associated with connecting to untrusted public Wi-Fi, reducing the likelihood of falling victim to hacking, phishing, or other malicious activities. Choosing eSIM ensures a safer and more protected online experience compared to the inherent risks of public Wi-Fi networks.

Please check our handset compatibility page.

This plan offers various data options, ranging from 5 GB up to unlimited data. You can also choose plans that combine data with unlimited local and international calls.

The best eSIM plans for the USA offer:

High-speed 4G/5G data
Flexible validity (7, 15, 30 days)
Unlimited or large data packs
Nationwide coverage

eTravelSim USA plans include affordable prepaid options with strong coverage and no hidden fees, making them suitable for short trips and long stays.

Several providers, including eTravelSIM, offer eSIM plans in the USA. eTravelSIM provides affordable and reliable data plans with instant activation. Visit our USA eSIM page to explore options.

You can buy a US eSIM card before arriving in the USA directly from eTravelSIM. This allows you to activate your eSIM upon landing, ensuring immediate connectivity. Visit our USA eSIM product page to purchase one now.

eTravelSIM offers the best eSIM for traveling to the USA, providing seamless activation, high-speed data, and flexible plans tailored to your travel needs. Check out the USA eSIM page for more details.

eTravelSim’s eSIM is one of the best options for Turkey, offering excellent coverage, competitive pricing, and easy setup for a hassle-free experience.

Getting an eSIM for Turkey is simple with eTravelSim. Visit our website, select Turkey as your destination, choose a suitable plan, and receive your eSIM instantly via email.

Turkey supports eSIM technology, and eTravelSim ensures that you can take full advantage of this by offering easy-to-use eSIM plans tailored for your stay in the country.

Yes, Turkey supports eSIM technology. eTravelSim offers eSIMs specifically designed for travelers visiting Turkey, ensuring they have access to reliable mobile data services.

Absolutely! eTravelSim’s eSIM is fully compatible with networks in Turkey, allowing you to enjoy high-speed data and local coverage without any hassle.

Yes, eSIMs are widely available in Turkey, and eTravelSim provides a reliable and convenient option for travelers looking to stay connected. By purchasing your eSIM online from eTravelSim before your trip, you can avoid the hassle of searching for local SIM cards, enjoy competitive pricing, and have your eSIM ready to go as soon as you land in Turkey. This ensures a smooth and stress-free travel experience with uninterrupted connectivity.

Once you have purchased your eTravelSim eSIM, simply scan the QR code sent to your email, install it on your eSIM-compatible device, and you’re ready to go! No need to swap out physical SIM cards. To know more details about handset compatibility please click here.

To know how to install esim on your iphone please click here for a detailed video.

To know more on how to install esim on your android phone please click here.

You can easily purchase an eSIM for Turkey through the eTravelSim website. Simply select Turkey as your destination, choose your preferred data plan, and complete the purchase. The eSIM will be delivered to your email instantly.

Yes, eSIMs, including those from eTravelSim, work perfectly in Turkey. Our eSIMs ensure you stay connected with high-speed internet and uninterrupted service throughout your travels in Turkey.

For travelers seeking reliable and cost-effective connectivity in Turkey, eTravelSim's eSIM is the ideal choice. It offers comprehensive coverage across the country and flexible data plans to suit your needs.

eTravelSim offers one of the best eSIM options for Turkey, providing seamless connectivity, affordable data plans, and easy activation without the need for physical SIM cards. To ensure the best connectivity across various locations in Turkey, eTravelSim utilizes multiple network providers, giving you reliable coverage no matter where you are.

Activation is straightforward: once you purchase the plan, you'll receive a QR code by email. Scan this code with your device to activate the eSIM.

eTravelSim provides various data plans ranging from 1 GB to unlimited data, with options for 30 days of service. Plans can also include 100 or 200 minutes of local calls.

The validity of the eSIM plans varies from 7 days to 30 days, depending on the plan you choose.

eTravelSim provides various data plans ranging from 1 GB to unlimited data, with options for 30 days of service. Plans can also include 100 or 200 minutes of local calls.

The best eSIM for Morocco is eTravelSim. It offers reliable connectivity, competitive data plans, and seamless activation. With eTravelSim, you can purchase and activate your eSIM online before your trip, avoiding the hassle of finding a local SIM card after arrival.

In Morocco, the two official languages are Arabic and Amazigh (Berber). Modern Standard Arabic is used for official and formal communication, while Moroccan Arabic, also known as Darija, is the most widely spoken language in everyday life. Amazigh is spoken primarily by the Berber communities. French is also widely used, especially in business, government, and education, making it a commonly spoken second language in urban areas. Additionally, English is becoming increasingly popular, especially among younger generations and in the tourism industry.

Yes, Morocco is generally considered a safe country for travelers. The country has a well-established tourism infrastructure, and the major cities and tourist destinations are safe for visitors. However, as with any travel destination, it is essential to stay aware of your surroundings, avoid isolated areas, and take standard precautions, especially in crowded areas where petty theft can occur. It's also a good idea to check for any travel advisories before planning a visit.

The Morocco eSIM offers various data options, from 1 GB up to unlimited, all valid for 30 days. This range lets you choose based on how much data you anticipate needing.

Купить eSIM ETravelSim для Европы можно онлайн в любое время, где бы вы ни находились. Откройте страницу eSIM для Европы, выберите подходящий тариф и установите eSIM на своё устройство.

The best eSIM for Europe combines extensive coverage, fast data speeds, and simple activation. eTravelSIM’s Europe eSIM is tailored to give you the best experience as you travel, ensuring you have constant access to reliable internet across different countries.

Using your eTravelSIM eSIM in Europe is incredibly simple. After purchasing, download the eSIM by scanning the QR code sent to you. Activate it on your phone, and you’ll be connected to local European networks. It’s that easy!

Tip: Activate your eSIM before arriving in Europe to avoid any potential connectivity issues.

The price of our Europe eSIM depends on the data plan you select. We offer various plans to suit different needs, whether you’re looking for a short-term solution or need data for an extended trip. Visit our product page to explore pricing options.

The Europe eSIM offers plans ranging from 1 GB to unlimited data, with options including 100 or 200 minutes of local calls free.

Yes, Dubai supports the use of eSIMs, and eTravelSim provides a seamless eSIM experience for travelers, offering affordable data plans and strong network coverage across the city.

Yes, eSIMs are readily available in Dubai, and with eTravelSim, you can conveniently get your eSIM before your trip, ensuring hassle-free connectivity the moment you arrive.

You can easily get an eSIM for Dubai from eTravelSim. Simply visit our website, choose a data plan, and activate your eSIM online before your trip. No need to search for local SIM providers once you arrive.

Absolutely! eSIMs work perfectly in Dubai, and eTravelSim ensures that you stay connected with strong network coverage, thanks to our partnerships with leading providers in the region.

Yes, Dubai supports eSIM technology, and eTravelSim offers a great eSIM solution for travelers heading to Dubai. Our eSIM provides reliable connectivity without the need for a physical SIM card.

eTravelSim offers Dubai eSIM plans ranging from 1 GB to unlimited data, valid from 7 to 30 days.